Monday, July 21, 2008

Insurance BS

Sometimes I feel like going into a room, turning off the light, curling into a ball and staying there. This is one of those times. I feel like today life hates me.

I have been waiting to get an appointment with this one specialist for a few weeks now and trying to remain patient about it. Today I finally get a call from the office only to be told that they can't take me because my health insurance was terminated as of July 1st. Excuse me? That is not correct, we have gotten our new cards, with higher fees of course but my name is still on them. I tell her I will call the insurance company and get back to her. THEY inform me that I am covered and the policy changed but all is well. OK, I call the doctor back and tell them what I was told. A couple of hours later I go to the pharmacy to pick up a prescription only to be told that when they tried to run it through I came back as not covered under this policy anymore. So ........ I can't get into the doctor and now I can't pick up a prescription. I call the insurance company back to inform this of this and get, "According to our records, it shows you are covered. Your policy changed..... blah blah blah .........." I call the pharmacy they again tell me I am not covered. I call the insurance company back AGAIN, ask for a supervisor, get some more of, "I can help you with what ever the trouble is......" I again retell this completely fucked up story and tell this person that I have now heard from two DIFFERENT places that I AM NOT COVERED so that means the problem is on their end. Round and round we go with this. I have yet to mention that we have had this same insurance for more than three years. Oh, yes, the even better news I receive during all of this is being told that my children were dropped from the policy as of July 1st. It's a damn good thing we have not had an emergency room visit!! How is it that a health insurance company can drop someone from the policy that is automatically paid from every check? To get them covered again we had to fax copies of their birth certificates. WTF?!?! None of us are new to the policy, no new births or deaths, nothing has changed so why the hell are they doing this shit? Oh, I forgot to mention that last week we had to send a copy of our marriage license to them. Good God what the hell is going on?! All I want to do is pick up my prescription and see the doctor...........................

2 comments:

we_be_toys said...

Girl, I loathe insurance companies! I hate that you are having to jump through their stupid hoops. Hope they get their act together soon, for your sake.

Marvin the Martian said...

It's frightening that a health care professional can get screwed so easily by the very apparatus that she is a part of (sort of). One would think you would be immune.